PRIVACY POLICY

Effective Date: July 11, 2026

This Privacy Policy describes how Altea Medical Clinic (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit https://www.alteamedicalclinic.com (“Website”).

By using this Website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of personal information:

A. Information You Provide Directly

Name
Email address
Phone number
Mailing address (if submitted)
Information submitted through contact forms
Appointment requests
General inquiries regarding our medical services
SMS communication preferences (if you opt in)
Any additional information you voluntarily provide

Please do not submit sensitive medical information through this Website unless specifically requested. Medical records and protected health information (PHI) are handled in accordance with applicable healthcare privacy laws, including HIPAA, where applicable.

B. Automatically Collected Information

When you use the Website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent
Referring website or source
General geographic location (non-precise)
Cookies and similar tracking technologies

C. Third-Party Information

We may receive information from:

Website analytics providers
Marketing or advertising platforms (if used)
Website hosting providers
Embedded third-party services

2. HOW WE USE YOUR INFORMATION

We use personal information for purposes including:

Responding to appointment requests and inquiries
Providing information about our medical services
Communicating regarding appointments
Sending service-related updates
Improving Website functionality and user experience
Marketing communications where permitted by law
Analytics and Website performance monitoring
Preventing fraud and maintaining Website security
Complying with applicable legal obligations

3. HOW WE SHARE INFORMATION

We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA).

We may share information with:

Service providers that assist with Website hosting, communications, scheduling, or analytics
Vendors who provide technical support
Legal authorities when required by law
Professional advisors when necessary to protect our legal rights

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with service providers solely to perform services on our behalf, such as customer support or appointment communications. SMS opt-in data, phone numbers, and text messaging consent will never be sold or shared with third parties for marketing purposes.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar technologies to:

Improve Website performance
Remember user preferences
Understand Website usage
Analyze traffic and performance
Support Website functionality

You may disable cookies through your browser settings; however, some Website features may not function properly.

5. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you may have the following rights:

A. Right to Know

You may request information regarding:

Categories of personal information collected
Sources of information
Purposes for collection
Categories of third parties with whom information is shared

B. Right to Access

You may request a copy of the personal information we maintain about you.

C. Right to Deletion

You may request deletion of your personal information, subject to legal exceptions.

D. Right to Correct

You may request correction of inaccurate personal information.

E. Right to Opt-Out of Sharing

If applicable under California law, you may opt out of certain data sharing activities.

F. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us using the information provided in Section 14.

6. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Altea Medical Clinic does not sell personal information.

If our practices change in the future, we will provide any required notices and opt-out opportunities in accordance with applicable California law.

7. DATA RETENTION

We retain personal information only as long as necessary to:

Respond to your inquiries
Provide requested services
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

Although we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. THIRD-PARTY LINKS

This Website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices or content of those external websites.

10. CHILDREN’S PRIVACY

This Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from minors through this Website.

11. SMS / EMAIL COMMUNICATIONS

If you provide your contact information and choose to opt in:

You may receive appointment confirmations and reminders
You may receive responses to inquiries
You may receive service-related notifications
You may receive marketing communications where permitted by law

Message frequency varies.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact our office directly.

12. INTERNATIONAL USERS

This Website is operated in the United States.

If you access the Website from outside the United States, you understand and consent to the transfer and processing of your information within the United States.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised Effective Date.

Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Altea Medical Clinic

Website: https://www.alteamedicalclinic.com

Email: Al************@***il.com

Phone: (928) 726-2500

Address: 1210 W. 24th Street, Suite 2, Yuma, AZ 85364